I&IT Senior Solutions Designer

Effective April 1, 2024 the salary range for this position is $88,496 to $128,625 per year in compliance with AMAPCEO collective agreement provisions. The new rates, effective retroactive to April 1, 2024, were recently confirmed and dates for implementation of the new salary rates are still to be determined. Are you passionate about shaping the future of cloud computing while contributing to critical public services? Do you thrive on designing digital innovative solutions and driving technical excellence? If so, we have the perfect opportunity for you! We are seeking a talented  I&IT Senior Solutions Designer to join our dynamic team. Note: The successful candidate will have the option of working from the following office locations. Please indicate your location preference in your application. Flexible work arrangements including telework (remote work) and compressed work week may be considered. • 222 Jarvis Street, Toronto
• 5700 Yonge Street, Toronto
• 49 Place d'Armes, Kingston Why Join Us:
• Impactful Projects: Contribute to the modernization of the Ontario Health Insurance Program solutions and systems to deliver digital value, enhanced user experience, and expedite business outcomes to enable better services for Ontarians.
• Collaborative Environment: Join a team of talented professionals dedicated to leveraging technology for public good.
• Professional Growth: We invest in our employees' development, offering opportunities for learning and advancement in a mission-driven environment.
• Flexible Work Arrangements: Enjoy a healthy work-life balance with flexible scheduling options. Why work for the Ontario Public Service?
We are re-thinking how we deliver services through various initiatives, modernization initiatives and how we access and deliver critical services remotely. We are striving to enable a future-ready OPS workforce through a technology-focused enterprise-wide strategies. The Ontario Public Service (OPS) support career and leadership development, invest in learning opportunities, recognize team and individual achievements, and support flexible work arrangements.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. Visit the  OPS Anti-Racism Policy and the  OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service. We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's  Human Rights Code . Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will: • set technical direction and plans for integrated end-to-end solution and/or cloud infrastructure design, including providing input to and influencing target architectures
• collaborate and participate as a team member with business and IT stakeholders in all business improvement initiatives
• analyze, investigate, design, develop and coordinate/lead the design of specific business and/or cloud infrastructure solutions
• lead and deliver Logical and Physical design collateral
• evaluate and recommend technology and best practice guidelines for all cloud infrastructure solutions
• participate in the procurement process of the solution/infrastructure and identify resources required to implement and support them

How do I qualify?

Technical Skills

• you have extensive knowledge and experience in designing large, complex, highly available, mission critical API and cloud based solutions (PaaS, SaaS, IaaT, etc)
• you have extensive knowledge, understanding and experience in large, complex, highly available, mission critical batched processing solutions hosted within a zOS platform with numerous integrated subsystems
• you have knowledge and experience with Information Management - data design and management, database development such as Oracle, DB2, SQL, data warehousing such as ETL, design/ development and related technologies
• you have knowledge and experience with designing real-time data processing and real-time dashboards
• you have knowledge of architectural domains, infrastructure technologies, and development standards
• you have in-depth knowledge of information technologies, applications, cloud technologies (such as Microsoft Azure, Amazon Web Services platform, and OpenShift Container platform),
• you have working knowledge and hands on experience in design of APIs and systems integration using APIs
• you have working knowledge and hands on experience in microservice design on secure gateways and integration platforms (XML and API gateway, Service Mesh, etc)
• you have experience in optimization of solutions' configuration via cloud native and 3rd party tools for optimal cost/performance ratio
• you have experience in development and maintenance of the CI/CD pipelines to include re-usable cloud environment configuration, related configuration components, deployment of COTS and MOH-custom applications
• you have experience with continuous monitoring to monitor system and application performance and alert on downtimes, errors and similar events
• you have knowledge of fundamentals of Docker containers and containers orchestration platforms such as Kubernetes, OpenShift
• you have knowledge and experience implementing a Continuous Integration/Continuous Deployment (or Continuous Delivery) framework for automating and streamlining the process of building, testing, and deployment and monitoring code changes
• you have experience leading the integration of AI to resolve complex business challenges and requirements, to improve the user experience and business goals and objectives

Analytical and Problem-Solving Skills

• you are able to develop and prepare technical specifications and documentation for installation, and performance
• you have the ability to conceive, research, assess and evaluate needs of clients, identify possible methodologies and technologies for application and/or cloud infrastructure, evaluate next generation solutions and make recommendations to satisfy client short and long term technology requirements and the impact on existing services and infrastructure
• you can resolve competing priorities and deadlines, identify, assess and escalate issues
• you can investigate, analyze, design, develop and oversee implementation of business and/or cloud infrastructure solutions and activities to meet client and enterprise business requirements and ensure integrity and integration with existing technology

Project Management/Delivery Skills

• you have knowledge and experience with project management methods, analytical and risk assessment tools and processes to oversee projects
• you have experience leading the development of strategic and operational frameworks including acquisition of tools and the identification of alternative delivery mechanisms and costing of services/supplies
• you have knowledge and experience leading process re-engineering initiatives/projects and environmental scans to support long term business strategies and to plan for the innovative delivery of products and services
• you have experience leading proof-of-concept trials and oversight of testing of all technical aspects of the development, implementation and maintenance of integrated solutions, in order to increase acceptance, accessibility, security, usability, stabilization and sustainability, and to meet the business needs
• you have experience leading projects related to 24x7 critical environments and operations

Communication, Customer Service and Relationship Management Skills

• you have demonstrated consulting and advisory skills to provide advice and obtain support for solutions recommendations and business cases, and to liaise with vendors
• you have demonstrated excellent teamworking, communication and collaboration skills
• you have relationship building skills to develop and maintain relationships with clients, project teams and staff, resolve issues and create a productive work environment
• you have demonstrated presentation skills to convey technical information, explanations, options and recommendations for diverse internal, external, technical and non-technical audiences
• you have developed writing and editing skills to prepare technical documentation, reports, recommendations and presentations
• you have awareness of DevOps and Agile principles; desire and interest to advance in these areas

Leadership and Negotiation Skills

• you have demonstrated team leadership and mentorship skills to lead and support staff and colleagues
• you have communication, persuasion, consultation and mediation skills to provide leadership and achieve mutual consensus