Senior Business Analyst, Business Intelligence

Senior Business Analyst, Business Intelligence

BC Centre for Disease Control

Vancouver, BC

What you’ll do

• Lead the analysis, design, and documentation of multi-dimensional data cubes, ETLs, BI reports, and interfaces to support the surveillance, health monitoring, evaluation, and research functions of the BCCDC, collaborating with PHSA Performance Measurement and Reporting and other project team members as needed. This includes gathering requirements from stakeholders; negotiating changes in the context of the vision of the Public Health Reporting Data Warehouse; defining appropriate cube dimensions, measures, and attributes; translating user requirements to technical requirements for implementation by the BI developers; designing reports; researching solutions; and implementing change management procedures. May occasionally take direction from a Project Manager on large projects.
• Ensure the quality, accuracy, reliability, and timeliness of the data and reports available within the BI environment through meticulous testing, automated and manual data reviews, performance monitoring, contingency planning, consistency reviews, and other methods as appropriate.
• Support the BI end-users through training sessions, user guides, one-on-one consultations, advice, workshops, troubleshooting, downtime procedures, and issue resolution.
• Evaluate the BI tools and their use through customer satisfaction surveys, performance measurement, auditing, usage logs, and other methods, and reports the findings to management and other stakeholders as required.
• Maintain all documentation and related information resources in shared knowledge repositories, applying metadata and other organizational techniques to ensure information is searchable and easy to locate for members of the project team and end-users.
• Perform other related duties as required.

What you bring

Qualifications

• A level of education, training, or experience equivalent to a Master’s degree in Health Information Science, Computer Science, Engineering, or related discipline and a minimum of five (5) years of recent experience in a similar role in information management or business analysis which includes at least three (3) years in data warehousing and business intelligence.
• Related experience in a public health or scientific field preferred.

Skills & Knowledge

• Advanced analytical and problem solving skills to gather operational requirements and recommend innovative solutions.
• Demonstrated ability to develop and organize documentation at a variety of levels including business requirements, technical documents, and user documents.
• Advanced knowledge of relational and multi-dimensional (OLAP) data models and ETL tools.
• Ability to understand complex statistical concepts and translate them to technical requirements.
• Understanding of the Systems Development Life Cycle and project management methodology.
• Strong written and verbal communication skills in English including the ability to express complex ideas in simple terminology.
• Ability to test solutions to ensure the highest quality.
• Knowledge and adherence to privacy and confidentiality policies and measures to protect data.
• Ability to work as a member of a multi-disciplinary team, while working independently to organize workload, set priorities, and meet deadlines in a dynamic environment.
• Physical ability to perform the duties of the position.
• Ability to use query- and report-writing tools is an asset.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (until March 31 st 2026)
Salary Range: $88,990 - $127,923/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 655 West 12th Avenue, Vancouver BC, V5Z 4R4
Hours of Work: Monday – Friday, 0900 - 1700
Requisition # 167523E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC.

BCCDC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCCDC are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at 

Please note the internal job posting will no longer be accessible after the expiry date of June 19 th , 2024 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the  Internal Jobs Help Desk at or . Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at  and a Help Desk Representative will contact you the next business day.