Staff BI Analyst

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

As the Staff Data Analyst in our Business Intelligence Team, we are seeking someone with a passion for data at scale and driving data product management. You will use the principles of data product management to craft analytical products which will deliver lasting insights for SurveyMonkey.

What you’ll be working on

• Collaborate across all lines of business (Product, Growth, Finance, Marketing, Customer and Sales) to get the requirements for Key Performance Indicators and metrics that data products need to provide
• Work closely with business leaders and other partners to understand business problems and translate them into the insightful solutions
• Manage product artifacts such as catalog of the core data models (e.g., dimension and fact tables), logical models, and other important data assets to support governance
• Provide guidance on specific data elements that need to be tracked to ensure tracking of metrics
• Communicate effectively with a diverse set of stakeholders
• Align with Data Engineering & Business Data Science teams on new and existing data acquisition and pipeline requirements

We’d love to hear from people with

• Bachelor's degree or equivalent combination of education and experience
• Minimum of 8 years of analytical experience delivering high quality insights for business transformation
• Exceptional problem solving skills: demonstrated ability to understand business, challenges, structure complex problems and deliver solution
• Excellent communication and storytelling skills for both business and technical audiences
• Proficiency in SQL
• Understanding of the technical architecture of cloud-based data pipelines, warehousing, and data management systems like Snowflake, Databricks or Redshift
• Experience with Business Intelligence tools or other data visualization tools like Tableau, Power BI, etc

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents, our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.

Our commitment to an inclusive workplace

SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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