Accessibility Shuttle Driver

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Posting End Date

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

4 positions available

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary
As a Shuttle Driver, you will be receiving pickup requests and answering questions about the program by phone, coordinating rides via online booking software, and ensuring good communication with other staff members. You will be picking up and dropping off of clients at designated shuttle stops while complying with UBC regulations regarding driving on campus, and communicating regularly with the dispatcher on shift.

Organizational Status

Working out of UBC’s Centre for Accessibility, Accessibility Shuttle Divers will be taking part in a program that aims to promote accessibility on UBC’s Point Grey campus. The shuttle assists people with conditions that impact their mobility accesses areas the UBC pedestrian-priority zone. The shuttle transports students, staff, faculty, and visitors between designated stops on campus. It runs year-round, typically from 8:00am to 7:30pm, and bookings are made in advance by phone.

This is an opportunity for students to gain valuable professional experience working with diverse clients and to be a part of a program that contributes to an inclusive campus culture. Successful candidates for this position are expected to be available for a minimum of one shift per week. Shifts are approximately four hours long. Please note that a valid class 5 driver’s license or equivalent is mandatory.

Work Performed

• Coordinate pickups and dispatch the shuttle

• Drive clients on designated shuttle route in a safe and professional manner

• Maintain visibility to students, faculty, and staff while driving on campus route

• Complete appropriate reports (shift, incident, and vehicle inspection reports)

• Ensure client confidentiality

• Ensure good communication with clients, program staff, and coordinator

• Assist in gathering client feedback, data, and promoting the service to the UBC and wider communities

• Actively uphold and promote the philosophy and integrity of the program; act in a professional manner

• Work closely with the Campus Accessibility Coordinator

• Maintain cleanliness of vehicle

• Other duties as assigned

Consequence of Error/Judgement
Errors or decisions made will directly impact the mobility, accessibility and experience of UBC students, guests and staff which will directly affect the reputation of the unit and the University.

Supervision Received
Receives direction from Campus Accessibility Coordinator

Supervision Given
None

Minimum Qualifications
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Registered UBC student and eligible to work in the upcoming academic year. Current Students in an Undergraduate Program, Current Students in a Masters Program, Current Students in a PhD Program

• Available for a minimum of one shift per week between 8:30am-12:30pn and 12:30pm-4:30pm on weekdays

• Professional, responsible, and able to maintain composure under stress

• Outgoing, energetic, and flexible

• Good knowledge of the geographical layout of UBC campus

• Sincere interest in improving accessibility on UBC campus

• High level of interpersonal skills and sensitivity to people with disabilities

• Experience in customer service and working with people with disabilities are considered an asset

• Candidates must hold a valid class 5 driver’s license or equivalent, submit a driver’s abstract, pass a short written test and road test, and successfully complete training

• Logistics / coordinating skills

• Customer service, communication, and conflict management skills

• Office experience