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Who we are:
For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
Your role:
As a Co-op UX Designer, you will collaborate with our design team to deliver impactful product experiences and strengthen our design operations.
You'll contribute throughout the entire design lifecycle, partnering with designers and getting support from senior UX designers on ideation, wireframing and prototyping.
You'll gain hands-on experience translating user needs into intuitive design solutions while learning industry best practices and have an opportunity to observe research and user testing.
You'll also contribute to design initiatives (e.g., refining our UX debt backlog) and help elevate our design maturity by developing and refining internal processes (e.g., establishing standardized UX file structures and creating accessibility documentation standard).
You'll build foundational skills for driving design excellence.
Your responsibilities:
Product initiatives
- Participate in project planning by asking clarifying questions about business needs and user requirements.
- Support discovery phases through shadowing, note-taking, and synthesizing research findings.
- Contribute to ideation sessions and design deliverables, including user flows, wireframes, and prototypes.
- Assist in user testing sessions.
- Learn and eventually contribute to improving our design system.
- Contribute to document rationale, decisions, accessibility and design specifications.
- Attend stakeholders' meetings led by more senior team members.
- Collaborate with UI designers to translate wireframes into polished mock-ups
- Participate in Agile ceremonies and conduct quality assurance reviews.
- Help identify and leverage metrics to drive product management and measure success.
- Understand the product offering and its vision.
Design operation
- Implement solutions that streamline design workflows and raise design quality across projects.
- Lead UX initiatives that help improve the user experience of our products.
About you:
- Theoretical understanding of UX design principles and methodologies.
- Proven track record of experience creating UX artifacts (e.g. user flows, wireframes, prototypes) through coursework or personal projects.
- Good analytical and problem-solving abilities.
- Good communication and presentation skills.
- Ability to collaborate effectively in cross-functional teams.
- Proactive in seeking feedback and incorporating guidance.
- Eager learner with strong attention to detail.
Nice to have:
- Familiarity with Figma and Miro.
- Understanding of Enterprise Software or SaaS.
- Awareness of current design trends.
- Understanding of accessibility standards (WCAG).
To apply:
Think you’re a great fit for this job? Apply on our Global Relay Careers page with your cover letter, resume, and university transcripts in one PDF document. No emails or phone calls please; candidates must be legally authorized to work in Canada.
Compensation:
Global Relay advertises the pay range for this role in accordance with provincial law. Salaries are displayed in the form of annual base salary but are paid out semi-monthly for the duration of employment.
What you can expect:
At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.
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