Infrastructure Coordinator, Spring 2026 Co-op

We may continue to review applications on a rolling basis, but recommend applying by January 20th at 9:00am ET to ensure you are included in initial application reviews.

Job Summary: 

We are looking for an aspiring IT professional focused on Infrastructure support and development. This role is broken into two phases to help maximize your experience in an enterprise IT support organization.  Your day-to-day activities will include end user support, planning and research on new support technologies (Laptops, Operating systems (Windows, iOS, Android, MacOS), security compliance) and Infrastructure (Microsoft suite of tools, JAMF, patching and software management), with other projects that directly impact the experience of D2L Employees. We aim to gain a deep understanding of the problems users face and use this to help us develop processes using the latest technology that are easy to use, flexible, and smart. 

At D2L, Information Technology works closely with all business entities to inform the design on support and infrastructure initiatives. We get involved early in projects to conduct research about our users’ goals, motivations, and challenges. As a member of the IT Team, we stay deeply engaged and execute on our commitments to ensure results meet our end users’ expectations.

What will I get out of working at D2L? 

The D2L Information Technology team interacts with our employees daily through a variety of tools, systems and walkups.  Upon completion of your time with us, you will have experience in operational organization and support, Configuration Management, Incident Response, and exposure to Information Security. 

The IT Team is focused on providing the resources, knowledge, and data that our company needs to continue business operations.  Our team has expertise in high availability networking, cloud infrastructure, end user support and we work with all levels of the employee base.  

Our tight-knit team of professionals prioritizes the support and growth of all our team members. We learn from each other to develop the skills to do great work. Joining our team means joining a group that is there for you when you need help and will give you the resources you need to succeed. We believe that co-op terms are not just for work, they are also for growth and learning. 

What will I work on in this role?

• Participate in the experimental design process


• Collaborate closely with Project Managers and end users 


• Manage a case workload and other project tasks


• Research cloud first task automation 


• Participate in enterprise operations and security management 


• Contribute to team meetings 

What is D2L looking for from me?  

• Completion of one term in an information technology related course 


• Experience with Technical Support (Windows and iOS) 


• Understanding of both Android and iOS mobile Device and Mobile Device Management solutions 


• Experience working in a team  


• Understanding of cloud administration 


• Strong interpersonal, written, and oral communication skills  


• Strong critical thinking and problem solving  


• Highly motivated and able to work without supervision 


• Strong organizational, and documentation skills 


• Advanced computer literacy 


• Familiarity and interest in AI tools (e.g. ChatGBT, Copilot, etc.)

This position is to fill an existing vacancy