INTERNAL: Clinical Coordinator (Vancouver)

We are proud and honoured to offer services on the traditional, ancestral, and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Sel̓íl̓witulh (Tsleil-Waututh), Kwikwetlem (kʷikʷəƛ̓ əm) First Nations Katzie and Kwantlen First Nations.

Opportunity:

Westcoast Family Centers Society (‘Westcoast’) is looking for a Clinical Coordinator to work 5 hrs per week in the Vancouver office starting in Mid-September. This position will report directly to Director of Programs & Clinical Services.  This job posting is open to staff currently based in Vancouver office only.

Job Responsibilities:

• Lead continued development and implementation of emerging programs (ie. Westcoast Wellness Centre and NEST) by setting and monitoring realistic, measurable goals.


• Oversee and monitor program use of platforms and record management such as Psychology today, JaneApp, and program specific tracking.  This includes supporting clients, staff and contractors with technical challenges, ensuring all data is being recorded to standard, and monitoring email accounts for these programs.


• Streamline and conduct client intake and assessment processes to ensure clients meet program requirements, while collaboratively setting, reviewing and adjusting individualized goal planning for clients.


• Create, maintain, and ensure accuracy of data logs and client profiles to track progress and outcomes effectively.


• Generate detailed summaries and reports on program services, client progress, and areas for improvement upon request.


• Identify operational and clinical challenges/needs and proactively propose and implement effective solutions or adaptations as needed.


• Liaise and collaborate with community professionals (e.g., schools, healthcare providers, social workers) to ensure integrated, wrap-around care for clients


• Develop and maintain strong referral networks and relationships with external professionals and agencies for potential new clients


• Facilitate clear and consistent interdepartmental communication and coordination to promote cohesive and effective service delivery


• Oversee program budgets, including forecasting, tracking expenditures, and ensuring resources align with program needs


• Participate in case reviews and team meetings as required


• Identifying and supporting quality improvement initiatives to enhance program effectiveness and client outcomes


• Ensure compliance with agency policies, regulatory requirements, and ethical standards


• Maintain confidentiality and professionalism in all interactions with clients, families, and team members


• Work independently with strong organizational and time management skills to meet deadlines and program goals

Requirements:

• BA in human services or related field, and specific education/training on team management or supervision.


• Two (2) years recent related experience (service coordination, program management or program development) or an equivalent combination of education, training and experience.


• Proficient knowledge of Computer operating systems (MS Word, Excel, Office, Customer Management Systems)

• Current First Aid Level C or ability to obtain this within the first 3 months of employment.


• Current Non-Violent crisis intervention certificate or ability to obtain this within the first 3 months of employment.


• Pass Criminal Record Check.

Why Work for Westcoast:

Be part of a grassroots community-based agency committed to developing and strengthening our community together. As a Westcoast employee, you will benefit from:

• Making a difference in your local community.


• A chance to do meaningful work with a committed team of professionals.


• Contribute to our commitment to being an inclusive and culturally safe environment for all.


• Join us in being allies to Indigenous peoples, on our journey to reconciliation.

About Westcoast:

Westcoast Family Centres Society is a multi-service community-based non-profit organization delivering child-centered, evidence-based programs and services to children and families in the Lower Mainland. Our mission is to strengthen and develop healthy relationships between children, their families, and their communities. Our programs and services aim to address the unique and varied challenges faced by vulnerable families.

Joining the Westcoast team is an opportunity to be a part of a team where your skills and knowledge will make a positive impact in the lives of children and families. Westcoast takes pride in creating inclusive spaces, where its diverse workforce can thrive.

Westcoast Family Centres Society is committed to creating employment equity and providing all candidates with accessibility throughout the recruitment process. Westcoast encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and racialized peoples.

Should you require assistance or accommodation at any time throughout the application or recruitment processes, please email [email protected] for confidential support.