IT Support Analyst (STU-CP08-901) - Corporate Services

About The Role:

Bethany is seeking a motivated individual to join our team as an IT Analyst for an 8-week summer position, working 35 hours per week.

This role is funded through the Canada Summer Jobs Program and offers an opportunity to gain practical experience supporting a variety of IT functions. To be eligible, candidates must be between the ages of 18 and 30.

You will report to the Infrastructure and Technology Manager and will be responsible for a range of duties. You will learn about Bethany’s philosophy and processes and what it’s like to work in an IT department that supports a multi-site, mid-size organization. Your main priority will be to assist in enhancing the resident’s quality of life.

What You Will Do:

Some of these duties will include:

• Respond to first level requests for assistance via phone and email

• Install software

• Image and deploy PCs to our sites around Southern Alberta. Some travel will be required.

• Log all issues and call activity into the Support Desk Tracking system, maintaining accurate records

• Monitor progress on problem resolution and advise users on status

• Remain current with changes in the technical environment

This position is a great opportunity for applicants looking to gain experience in:

• IT Support Specialist

• Help Desk Analyst.

• Systems Administrator

• Cybersecurity Analyst

• Not-for Profit

• Administration

• Project Coordination

• Seniors Care

What You Bring:

• You are between 18 and 30 years of age at the start of employment

• You are legally entitled to work according to provincial legislation

• Excellent written and verbal communication skills

• Excellent observation, communication, and problem-solving skills

Position Information:

Location:

Calgary, Alberta

Site:

Corporate Services

Site Address:

2915 26 Ave SE #100, Calgary, AB T2B 2W6

Classification:

IT Support Analyst (STU-CP08-901) - Corporate Services

FTE:

0.90

Non- Union/Union:

Department/Unit:

IT - Infrastructure and Technology

Time Type:

Variable time

Position Type:

Casual

Shift & Hours of Work:

Variable

Shift per Cycle:

Variable

Position Start Date:

2026-04-29

Position End Date:

All applicants are thanked for their interest. Only those selected to move forward will be contacted.

Bethany Care Society is an equal opportunity employer.

Successful candidates will be required to obtain a Criminal Background Check and provide proof of all mandatory immunizations.

Bethany Care Society complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). By forwarding your resume to Bethany you are consenting to the collection and use of your personal information for this job competition. Your information will be kept strictly confidential.