Office Assistant A

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Hiring Unit:
Science Office for Undergraduate Student Advising (SOUSA)

Position Summary:

• Maintain a cheerful outlook when greeting and assisting with general inquiries, including responding to emails from prospective/new students and providing information on policies and procedures.
• Represent McGill by answering questions about campus life, extracurricular opportunities, and other student-related topics.
• Meet with prospective students and their families in person to address questions and provide guidance.
• In exceptional circumstances, provide ad-hoc campus or Science facility tours for visiting families as required.
• Collect and enter data into established databases.
• Perform basic word processing tasks such as document formatting, labeling, spellchecking, mail merge, and drafting letters from templates.
• Review submitted forms for accuracy and completeness.
• Provide general support for events such as yield events in April, pre-registration events in June, and in-person orientation activities in late August.
• Assist with event set-up, including signage placement, and ensure smooth on-site operations.
• Provide wayfinding support to event participants.
• Assist with event clean-up, including the removal of signage, tables, and chairs.
• Participate as a panelist or host for virtual panels, such as the Science Student Experience Panel.

Other Qualifying Skills and/or Abilities

• Detail oriented, excellent communication skills, punctual.
• Demonstrated knowledge of MS Office (Word, Excel and PowerPoint, Teams) and knowledge of Zoom.
• Be currently enrolled in the B.Sc. or B.A. & Sc.
• Bilingual English/French, written and oral, an asset.
• Understand and support the goals and philosophies of McGill University.
• Ability to navigate McGill University website. Knowledge of McGill University campus resources.
• Knowledge of McGill University academic policies and standards and be able to communicate effectively to new students.

*Hours will vary between 2 - 4 hours per week

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 (qualifier) on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

This position is covered by the AMUSE collective agreement.