Passport Clerk (Canada Summer Jobs)

Passport Clerk (Canada Summer Jobs)

External #505-2026-27

Full-Time, 35 hours/week, Contract 8 weeks starting June 22, 2026 (Flexible start date)

LOCATION: Barrie, ON

REASON FOR RECRUITMENT: Temporary Summer Student

UNIONIZED POSITION: Non-Union

COMPENSATION: $23.00 per hour

ABOUT CATULPA COMMUNITY SUPPORT SERVICES/WHO ARE WE?

Catulpa Community Support Services is a FOCUS-accredited social services agency providing community supports to children, youth, adults, and families with special or unique needs.

In 2023 Catulpa celebrated our 50th anniversary and we continue to lead and evolve. We are proud to be a uniquely positioned case management agency with a life-spanning spectrum of programs and services.

LAND ACKNOWLEDGMENT

Catulpa acknowledges that it is situated on the traditional land of the Anishinaabe people. The Anishinaabeg include the Ojibwe, Odawa and Pottawatomi Nations, collectively known as the 3 Fires Confederacy. It should be noted that the Wendat and the Haudenosaunee Nations have also walked on this territory over time.

PURPOSE OF POSITION

The Passport Program is a reimbursement funding program for adults within Ontario, to access services and supports within their communities.

The purpose of the position is to support the increase of the utilization of the Passport Program, ensuring existing clients are aware of and able to use their assigned funding to access their community. Observation of service issues, trends in funding not being utilized and to report client concerns to Passport team.

STATEMENT OF MAJOR RESPONSIBILITIES

• Work with Supervisor and staff to prepare an up-to-date utilization report


• Assist in the contact and review of information related to the program


• Assist with client information about funding amounts and how to access it


• Work with Supervisor and staff to identify trends, complaints regarding communication within the program( ie mail out and email correspondence)


• Assist with coordinating meeting times with Direct Funding worker, to address any ongoing concerns


• Maintain utilization report for accurate and current information related to client feedback


• Ensure client contacts is up to date


• Provide support for additional research and program tasks, as assigned


• Must be aware of and adhere to Health & Safety Policy Rules & Regulations


• To adhere to all agency standards, policies and procedures demonstrating knowledge and skill in decision making and problem solving and participating as a team member


• Provide a welcoming, professional working environment, respecting the values, culture, and beliefs of staff, persons served, and their families

WHAT WE OFFER:

• Hybrid work environment 


• Access to EAP Program that offer mental health supports, resources and more


• A supportive and collaborative team culture that includes a number of committees with staff from a variety of departments who work together on projects and processes that enhance our culture of inclusion.

QUALIFICATIONS:

To apply for this job, you must:

• Be aged between 15 and 30 years old on the start date of the job;


• Have a valid Social Insurance Number (SIN); and


• Be a Canadian citizen, a permanent resident of Canada, or a person who has been granted refugee status in Canada.

The employer will prioritize the recruitment of youth who face barriers to employment.

 Date of Posting: May 11th, 2026

If you are interested in this position, please apply by May 22nd, 2026, by 4:00pm by uploading your resume via  BambooHR.

At Catulpa, Equity, Diversity and Inclusion (EDI) is a Strategic pillar. We are committed to building EDI through a continuous improvement approach.  We are an equal opportunities employer and encourage all qualified candidates to apply including racialized individuals, those living with disability and other members of employment equity groups included within the Ontario Human Rights Code.  Where needed, accommodations for disabilities will be made available upon request.  Only those applicants selected for an interview will be contacted. Artificial intelligence is not used in the screening, assessment, or selection of applicants for this position.