Peer Support Assistant

Peer Support Assistant

Students' Association of MacEwan University (SAMU)
https://www.samu.ca/get-involved/work-with-us/

Posted: March 4, 2026

Job Category | Part-time Term, up to 25 hours/week
Contract | May 4, 2026 - April 30, 2027

Salary | $18.00/hour
Location of Work | City Centre Campus (CCC)

Posting closes Wednesday March 25th, 2026, at 4:00 pm (MST)

ABOUT SAMU 

The Students' Association of MacEwan University (SAMU) is a non-profit organization working independently from MacEwan University to support students. Our purpose is to enrich the student experience by focusing on their non-academic needs through an array of student-driven programs and services.

We are governed by elected student representatives who set the strategic vision on behalf of students. With support from over 50 full-and part-time staff, we keep our mandate student-focused to achieve the vision.

OUR VISION

All students benefit from a vibrant student life and culture of empowerment.

OUR MISSION

SAMU builds a positive student experience by creating a place to engage and connect, being a champion for all students, and providing opportunities that allow them to get the most out of their educational journey.

PURPOSE

The main objective of this position is to assist in the daily operations and facilitation of the Peer Support service. This position will provide strong support to students utilizing the service as well as the volunteers by assisting in the planning, executing and continuous monitoring of the service.

SUMMARY OF RESPONSIBILITIES

Volunteers - (65%)

• Recruitment
  
  
  
  • Assist in volunteer application process.
  
  
  • Conduct volunteer interviews with Student Services Manager and/or Student Services Coordinator.
  
  
  
  


• Selection
  
  
  
  • Select individuals to interview from volunteer applications in consultation with the Student Services Manager and/or Student Services Coordinator.
  
  
  • Assist in volunteer application approvals and rejections.
  
  
  
  


• Training
  
  
  
  • Attend and support Peer Support Leaders training/meetings, fall training, and winter training
    
    
    
    • Peer Support Leaders training:
      
      
      
      • August 8 – 8am-5pm
      
      
      • August 9 – 8am-5pm
      
      
      
      
    
    
    • Peer Support Leader meetings:
      
      
      
      • May 5, May 19, June 2, June 16, June 30, July 14, July 28, August 18
        
        
        
        • 3pm-5pm
        
        
        
        
      
      
      • Fall training:
        
        
        
        • August 22 – 8am-5pm
        
        
        • August 23 – 8am-5pm
        
        
        • August 25 – 8am-5pm
        
        
        • August 26 – 8am-5pm 
        
        
        • August 27 – 8am-5pm
        
        
        
        
      
      
      • Winter training:
        
        
        
        • TBD
        
        
        
        
      
      
      • Maintain Peer Support online training.
      
      
      • Create and support Peer Support workshops.
      
      
      • Leadership
        
        
        
        • Provide peer leadership to all Peer Support volunteers; in person/Discord.
        
        
        • Update volunteers on any changes to Peer Support
        
        
        • Cover volunteer service gaps with the support of the Services Team as necessary to support clients
        
        
        • Assist in organizing monthly volunteer shifts
        
        
        • Assist in planning and attend monthly meetings for volunteers
        
        
        
        
      
      
      
      
    
    
    
    
  
  
  
  

Administration - (20%)

• Metrics and Data
  
  
  
  • Monthly service metrics compiling.
  
  
  • Source feedback from current volunteers and students in various forms; one-on-one conversation, forms, at training etc.
  
  
  • Compile all feedback with recommendations for the service.
  
  
  • Support in the implementation of relevant service changes as approved by Student Services Manager.
  
  
  
  


• Inventory
  
  
  
  • Maintain organization within the Peer Support rooms and their resource shelves.
  
  
  • Maintain up to date knowledge of resources in the Support Hub
  
  
  
  


• Incident Reports
  
  
  
  • Log any incidents and report to the Student Services Manager.
  
  
  
  

Collaboration - (10%)

• Services Team
  
  
  
  • Attend weekly Services meetings
  
  
  • 5-10 hours per week covering the Support Hub front desk.
  
  
  
  


• Internal Collaborations (SAMU)
  
  
  
  • Support internal collaborations with other SAMU departments.
  
  
  
  


• MacEwan Collaborations
  
  
  
  • Support the MacEwan collaborations for Mental Health Week, Healthy Relationships Week, Consent Action Week, or others with approval from the Student Services Manager
  
  
  • Tabling activities during other MacEwan events.
  
  
  
  

Other – (5%)

• Other duties as assigned by the Student Services Manager

VALUES

Students First - SAMU is here for the students. As such our decisions and actions need to be in the best interest of current and future students.

Inclusiveness - All students belong to SAMU and should feel welcomed and safe. Diversity is embraced, and we continue to learn new ways of being respectful and empathetic to all students and each other.

Adaptability - Underlying all the values is SAMU's ability to adjust and respond quickly to meet students' needs.

Relevance - SAMU continually listens to students, monitors trends, builds partnerships and works to be on point to the changing student population.

Accountability - At SAMU, we take responsibility for our actions and decisions. Likewise, we are responsible stewards of the resources entrusted to us by students

EDUCATION AND EXPERIENCE

• Preference will be given to current MacEwan Students registered in a minimum of one class during either Fall 2026 or Winter 2027 term.

KNOWLEDGE, SKILLS AND ABILITIES

• Must be proficient with Microsoft Office.


• General knowledge of SAMU is considered an asset.


• Excellent communication (written and verbal), interpersonal, and collaboration skills.


• Possess strong organizational skills and attention to detail.


• Ability to work independently.
  
  

PREFERRED QUALIFICATIONS

• Volunteer Management


• Food Safety Training


• Active Listening And Crisis Management


• Bystander Intervention Training


• First Aid


• WHMIS

WORKING CONSIDERATIONS 

• Sedentary with light physical effort
  
  
  
  • Sitting
  
  
  • Standing
  
  
  • Walking
  
  
  • Kneeling
  
  
  • Lifting – up to 50 pounds
  
  
  • Manual dexterity
  
  
  
  

TERMS OF EMPLOYMENT 

Up to 25 hours/week, with office hours between 8:30 am - 4:30 pm. Will work around the student's schedule. Some evening and weekend work may be required.

APPLICATION PROCESS 

Please address your application to Annette Kelm, Student Services Manager. Please attach both your resume and cover letter with the application.

Application Package must include

• Cover Letter


• Resume

• Copy of tentative Fall 2026 & Winter 2027 class schedule

ADDITIONAL INFORMATION

Interviews will be conducted April 1-10, 2026 in person at the SAMU Office

We are an equal opportunity employer and welcome applications from all qualified individuals. We thank all applicants for their interest in this position, but only those chosen for an interview will be contacted.