Scheduling Assistant - Summer Student

SCHEDULING ASSISTANT - SUMMER STUDENT
Canada Summer Jobs Temporary Contract, June 22, 2026, to Aug 14, 2026 (8 weeks)
35 hours per week, Monday – Friday, 8:30 AM – 4:00 PM
$17.81 per hour + mileage when delivering Meals on Wheels

At Community Support Connections, we wake up each morning energized about the difference we make in the lives of our clients; people who could be your parents, grandparents, friends, or neighbours. Working with hundreds of amazing volunteers, donors, and community partners, we provide a wide range of community supports for older adults and people with different abilities to help them live at home with independence and dignity – something we all deserve. We are truly caring and client-centered and are constantly innovating; looking for new and better ways to provide the best care and supports possible.

Passion and commitment permeate everything we do. Driven by our values, we treat our clients, volunteers, donors, and each other with dignity and respect. We are committed to cultivating a diverse workforce and welcoming candidates from different backgrounds and all life experiences. We believe the best way to serve our clients and volunteers is to create an environment and culture that empowers our staff to be as productive and happy as possible.

The Role: This summer student will join a collaborative customer support team, assisting with client inquires and confirming service appointments and bookings for medical visits, day programs and social or recreational activities. The role also requires coordinating closely with agency drivers to ensure schedules run smoothly, while responding flexibly to changing needs and real-time adjustments.

If you’re an aspiring customer service professional looking to make a difference and build your skills and portfolio this summer, we’d love to hear from you.

Tasks and Responsibilities

• Answer client inquiries and redirect calls to appropriate departments in a timely and courteous manner
• Confirm client service appointments/bookings
• Assist clients with the creation of grocery shopping lists/orders
• Coordinate with agency drivers to ensure that client bookings align and include adequate contingency plan
• Address scheduling conflicts in a timely manner
• Enthusiasm to help with other duties as required to support the scheduling, transportation, exercise and Meals on Wheels teams
• Deliver Meals on Wheels routes

• This job is funded through Canada Summer Jobs 2026, and to be eligible applicants must:
  • be between 15 and 30 years of age at the start of employment
  • be a Canadian citizen, permanent resident or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment; and
  • be legally entitled to work in Canada in accordance with the relevant Ontario legislation and regulations, including having a valid Social Insurance Number at the start of employment

• Successful candidate must be available to work for the entire 8-week contract
• Valid G or G2 Driver’s License, and daily access to a safe, licensed and reliable vehicle to deliver meals
• Satisfactory police records check for the vulnerable sector
• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Superior multi-tasking and organizational skills
• Superior attention to detail and confidentiality
• Strong interpersonal skills with an enthusiasm for working with people
• Experience operating multi-line telephone system and using a database preferred
• Experience providing customer service is an asset
• Experience with older adults, volunteers and/or persons with diverse abilities is an asset
• Ability to communicate in a language other than English an asset

Application Information
Please submit resume and cover letter highlighting the unique attributes you bring to the position by noon on May 25, 2026.

Individuals from equity-seeking groups are encouraged to apply.

We are committed to providing accommodations for qualified applicants in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted for an interview and require an accommodation at any stage of the recruitment process, please let us know in advance so we can best support your needs.

Check out communitysupportconnections.org to learn more about our programs and services! You can also find us on Facebook, Instagram, X, and LinkedIn!