Security Services Intern (IBM i)

This position is responsible for the installation and configuration of Fortra Security Services IBM i software for customers and assisting with the preparation of monthly security reports for those customers. 

WHAT YOU'LL DO

• Assist clients with installation of security software on their IBM i systems.


• Guide customers through best practice processes to help ensure successful adoption of solution.


• Configure and document software settings and deployment architecture to meet Fortra and customer requirements.


• Resolve any identified issues or concerns related to the software implementation.


• Document and escalate complex issues to Support.


• Train end users, answer software questions, and provide training aids.


• Assist with the preparation of monthly security reports for Security Services customers.


• Other duties as assigned.

QUALIFICATIONS

• A four-year degree is preferred. Equivalent work experience and accreditations will be considered 


• 1+ years of experience working with IBM i operating system.


• 1+ years of experience in information security, enterprise risk and compliance, etc.


• Applicable IT or security certifications not expected but an added benefit (e.g., CobiT, CRISC, CISA, CISM, CISSP, etc.).


• Confident and positive attitude in facing complex organizations and processes.


• Strong analytical and problem-solving skills with high attention to detail and quality.


• Self-starter with ability to work independently while communicating effectively to keep others informed.


• Effective interpersonal and professional communication skills, both verbal and written. Builds strong customer relationships through responsiveness and expertise.


• Strong presentation skills. Comfortable leading a small group through discovery workshops and training sessions.


• Strong organizational and time management skills.


• Ability to effectively handle multiple projects and responsibilities.

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