Ticketing Administrative Assistant - Summer Student

Ignite a meaningful career at Westerner Park — where opportunity, growth, and purpose converge.

Westerner Park is seeking a detail-oriented and adaptable Ticketing Administrative Assistant (Canada Summer Jobs) to join our Ticketing & Entertainment team. This temporary, full-time role provides hands-on support for box office operations, administrative tasks, and event coordination, ensuring smooth ticketing processes and excellent guest experiences.

As part of the Ticketing & Entertainment team, the Ticketing Office Assistant plays a critical role in supporting major and minor events, supervising Entertainment Agents when needed, and helping maintain organized, efficient, and customer-focused ticketing operations.

Position Overview

Reporting to the Assistant Manager, Ticketing & Entertainment, the Ticketing Office Assistant is responsible for supporting the day-to-day operations of the box office and entertainment functions. This role requires adaptability, attention to detail, and the ability to work collaboratively in a fast-paced, event-driven environment.

Key Areas of Responsibility

1. Box Office Operations

• Support box office activities and understand the full ticketing process.
• Provide coverage in the absence of the Assistant Manager or Manager.
• Assist with ticket scanning during events and ensure smooth customer interactions.

2. Administrative Support

• Support daily administrative functions and department documentation.
• Assist in developing and maintaining Standard Operating Procedures.
• Build and maintain tracking documents for events and operational processes.

3. Event Support & Supervision

• Provide on-site support during major and minor events.
• Supervise Entertainment Agents during events to ensure tasks are completed efficiently and professionally.
• Contribute to planning and coordination to support successful event execution.

4. Team Collaboration & Adaptability

• Collaborate with colleagues to maintain accurate records, track data, and support department goals.
• Adapt to changing priorities in a dynamic event environment.
• Perform additional duties as assigned to support the Ticketing & Entertainment team.

Key Deliverables

• Efficient and accurate box office and ticketing support.
• Organized and up-to-date departmental records and SOPs.
• Smooth execution of ticketing and entertainment operations during events.
• Supervised and supported event staff ensuring operational excellence.

What You’ll Bring

• Currently attending a business-related post-secondary program (an asset).
• Previous experience in administrative support, event operations, or ticketing (an asset).
• Proficiency with Microsoft Office 365.
• Strong attention to detail, problem-solving skills, and analytical thinking.
• Positive, professional, and courteous attitude.
• Ability to adapt to flexible hours, including evenings and weekends.
• Eligibility for the Canada Summer Jobs Program.

Why Join Westerner Park?

At Westerner Park, you’ll be part of a team driven by purpose and community. We offer:

• Competitive compensation of $18.00/hr.
• Hands-on experience in ticketing, customer service, and major event operations.
• Exposure to fast-paced, dynamic event environments.
• A supportive, team-oriented culture that encourages learning, growth, and professional development.

Explore working at Westerner Park, where your contributions help create memorable guest experiences and support successful events. Realize your potential and apply now to start your extraordinary story with us.

Affiliation: Member of the Westerner Employees’ Association
Employment Type: Temporary / Full-Time
Reports To: Assistant Manager, Ticketing & Entertainment
Overtime Eligible: Yes

Thank you for your interest in Westerner Park. We look forward to reviewing your application. 

Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used.