Wellness Coordinator - Canada Summer Jobs

Wellness Coordinators are often the first point of contact for clients and visitors to the Wellness Centre. The candidate must be able to perform multiple tasks simultaneously while still maintaining a compassionate and professional approach with all clients, visitors, and staff. Answering incoming phone calls and inquiries from clients, volunteers and staff is primary to this role as is connecting clients to appropriate resources.

Location: Calgary
Project Number: 021389366
Position Type: Seasonal Employment Full time (8 weeks)
Hourly Rate: $25.00 hourly
Schedule: 35 hours per week (Monday to Friday 8:00 a.m. to 4:00 p.m.)
Reporting to: Health and Wellness Coordinator/ Receptionist Lead
Number of Positions to Fill: 1
RFR#: 2009

MAJOR DUTIES AND RESPONSIBILITIES

• Greet clients and visitors to The Mustard Seed


• Triage and book appointments for clients with programs as needed


• Ensure computerized appointment system is up-to-date


• Respond and/or redirect all patient and visitor requests accordingly


• Set-up new clients into the computer system


• Ensure correspondence, reports, results etc. are filed electronically in correct client record


• Ensure reception and waiting areas are kept neat and tidy


• Re-stocking of information leaflets as appropriate


• Answer phone calls in a polite and courteous manner as well as track, log, and transfer phone calls accordingly


• Greet, oversee, and monitor volunteer & guest activities within the Wellness Centre


• Consistently communicate with the Community Centre Staff as issues arise


• Perform clerical duties


• Provide crisis intervention as required


• Advocate for guests as needed both to access resources within and outside the organization


• Ensure guests accessed external resources by completing follow up with guests and agencies


• Support the interdisciplinary team through clerical management of clinical and non-clinical programs


• Provide input into program evaluation, as necessary


• Build a comprehensive library and knowledge base on community resources


• Share and disseminate community resource information


• Track assigned guests’ progress with external resources


• Communicate relevant information to Caseworker about interactions with guests and observed behavior


• Document guest interactions, guest referrals and guest progress on documentation platform


• Track statistics and prepare reports, as required


• Attend meetings and training, as assigned


• Keep guests’ records and information confidential, updated, and secure

MINIMUM QUALIFICATIONS AND SKILLS

• Attaining a degree in Social Work or Psychology is preferred


• Competent in use of MS Office


• Excellent interpersonal skills


• Excellent administrative, time management and organizational skills


• Self-motivated and ability to work independently

ELIGIBILITY REQUIREMENTS FOR CANADA SUMMER JOBS

Please do not apply if all these conditions are not met:

• Be between 18 and 30 years of age


• Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment


• Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations


• Not a member of the Immediate Family of the Employer or a member of the Immediate Family of an officer or director of the Employer


• International students are not eligible participants


• For more information about Canada Summer Jobs: https://www.jobbank.gc.ca/youth

WORKING CONDITIONS

• Office Setting, Monday to Friday during business hours


• Flexible working hours with flexibility to work evenings and weekends as required


• Pro-longed periods of sitting, computer use


• Minimal physical effort effort is required to successfully accomplish the essential job functions


• Moderate mental effort is required to successfully accomplish the essential job functions

ADDITIONAL REQUIRMENTS

• As The Mustard Seed is a Christian ministry, we require our employees to be in agreement and sign our statement of faith


• Employment Security Check is required


• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
  

NOTE

• Your privacy is important to us. The information we collect is used solely for consideration for employment.


• We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. No phone calls please.


• Please visit our Careers page to see more job opportunities.