Online Operations Manager

Job Description:

Barnes & Noble is seeking a detail-oriented and driven Online Operations Manager to join our team in Vancouver, British Columbia, CA. As a mid-to-senior level position, we are looking for someone with at least 6 years of experience in online operations management. The ideal candidate will be passionate about the online retail industry and possess strong critical thinking and innovation skills.

Responsibilities: 1. Oversee the day-to-day operations of our online platform, ensuring smooth functionality and a positive user experience. 2. Develop and implement strategies to drive online sales and increase customer engagement. 3. Manage a team of online operations staff, providing guidance and support as needed. 4. Analyze data and metrics to identify areas for improvement and optimize online performance. 5. Collaborate with other departments, such as marketing and IT, to ensure a cohesive online presence. 6. Stay up-to-date on industry trends and best practices to keep Barnes & Noble at the forefront of online retail.

Requirements: 1. Bachelor's degree in Business, Marketing, or related field. 2. 6+ years of experience in online operations management. 3. Strong communication and leadership skills. 4. Ability to multitask and prioritize in a fast-paced environment. 5. Proficiency in Microsoft Office Suite and online analytics tools. 6. Experience with e-commerce platforms and online marketing strategies. 7. A passion for books and knowledge of the publishing industry is a plus.

Personality Traits: -Driven -Passionate

Soft Skills: -Critical thinking -Innovation

Benefits: -Retirement plan -Travel opportunities -Profit sharing

Working Environment: At Barnes & Noble, we value building strong connections and treating colleagues like an extended family. We foster a collaborative and supportive work environment where every team member is valued and respected.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Barnes & Noble is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.