Remote Operations Associate

New York Life Insurance is seeking a passionate and resilient Remote Operations Associate to join our team in Toronto, Ontario, CA. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a similar role.

Responsibilities: 1. Managing and optimizing remote operations processes and workflows 2. Collaborating with various teams to ensure seamless communication and coordination 3. Developing and implementing strategies to improve efficiency and productivity 4. Analyzing data and generating reports to track key performance indicators 5. Supporting the team in troubleshooting and resolving operational issues 6. Providing exceptional customer service to internal and external stakeholders 7. Participating in training sessions and professional development programs as needed

Requirements: 1. Bachelor's degree in Business Administration or a related field 2. Strong problem-solving and critical thinking skills 3. Excellent communication and interpersonal abilities 4. Proficiency in Microsoft Office Suite and other relevant software applications 5. Ability to work independently and in a team environment 6. Experience in the insurance industry is a plus

Personality traits: passionate, resilient Soft skills: problem-solving, critical thinking

Benefits: 1. Company transportation for business-related travel 2. Dental insurance for you and your family 3. Travel and spending expenses covered for work-related activities 4. Opportunities to give back to the community through corporate social responsibility initiatives

Equal opportunity statement: New York Life Insurance is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other characteristic protected by law.

Deadline to apply: June 25, 2024

If you meet the requirements and are excited about the opportunity to work with a leading insurance company, please submit your application by the deadline. We look forward to reviewing your qualifications and potentially welcoming you to our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.