Account Support Assistant - Remote Work

Job Description:

Voya Financial is looking for a passionate and energetic Account Support Assistant to join our team on a part-time basis. This is a remote work opportunity based in Vancouver, British Columbia, with the flexibility to work from your own home. As an Entry Level position, no prior experience is required, making this an ideal role for recent graduates or those looking to start their career in the financial services industry.

Responsibilities: - Providing administrative support to Account Managers and Client Relations team - Assisting with client onboarding and account setup processes - Handling client inquiries and resolving issues in a timely and professional manner - Maintaining accurate client records and updating databases - Supporting the development and implementation of client service strategies - Collaborating with various departments to ensure a seamless client experience - Assisting with special projects and initiatives as needed

Requirements: - A high school diploma or equivalent is required; a Bachelor's degree in Business or related field is preferred - Strong communication and interpersonal skills - Excellent organizational and time management abilities - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and as part of a team - Strategic planning and persuasion skills are a must - Comfortable working in a fast-paced, dynamic environment

Personality Traits: - Passionate about providing excellent client service - Energetic and enthusiastic about tackling challenges

Benefits: - Life insurance coverage - Visa sponsorship for eligible candidates - Opportunities for training and professional development

Working Environment: At Voya Financial, we embrace a culture that challenges norms and encourages bold thinking. We value diversity and inclusion in our workforce, and strive to create an environment where all employees feel valued and supported in their professional growth.

Deadline to apply: May 1, 2024

Equal Opportunity Statement: Voya Financial is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.