Account Support Associate - Remote Work

Job Description: We are looking for a skilled and motivated Account Support Associate to join our team at Windstream Holdings. This position offers the opportunity to work remotely from Montreal, Quebec on a part-time basis. The ideal candidate will have at least 3 years of experience in a similar role and possess a confident and adaptable personality.

Responsibilities: - Providing support to account managers and clients in managing their accounts - Assisting with client inquiries and resolving any issues that may arise - Collaborating with internal teams to ensure client satisfaction and retention - Maintaining accurate records of client interactions and transactions - Assisting with administrative tasks such as data entry and reporting - Participating in team meetings and training sessions as required - Demonstrating leadership skills and the ability to plan and prioritize tasks effectively

Requirements: - At least 3 years of experience in a customer service or account support role - Strong communication and interpersonal skills - Confidence and adaptability in a fast-paced environment - Ability to work independently and as part of a team - Excellent organization and time management skills - Knowledge of CRM systems and Microsoft Office suite - Experience in the telecommunications industry is a plus

Benefits: - Disability insurance - Relocation allowance - Company transportation

Working Environment: At Windstream Holdings, we strive to cultivate a sense of ownership and responsibility at every level of our organization. We value teamwork, collaboration, and continuous improvement, and we are committed to fostering a supportive and inclusive work environment for all employees.

Equal Opportunity Statement: Windstream Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. We are committed to building a diverse and inclusive workforce and welcome applications from all qualified candidates.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.