Account Support Representative - Remote Work

Job Description:

CIBC is seeking a dedicated and driven Account Support Representative to join our team in a remote work capacity. As an Entry Level position, no prior experience is necessary, making this an ideal opportunity for recent graduates or individuals looking to start a career in the financial industry.

Responsibilities: 1. Provide exceptional customer service and support to clients in managing their accounts. 2. Process account transactions accurately and efficiently. 3. Respond to client inquiries via phone, email, or chat in a timely and professional manner. 4. Collaborate with internal teams to resolve any account-related issues. 5. Assist with data entry and administrative tasks as needed. 6. Maintain confidentiality and security of client information at all times.

Requirements: 1. High school diploma or equivalent. 2. Excellent communication skills, both written and verbal. 3. Strong attention to detail and accuracy. 4. Ability to work independently and prioritize tasks effectively. 5. Proficiency in Microsoft Office suite. 6. Experience in customer service or financial services is a plus.

Personality Traits: 1. Dedication to providing top-notch customer service. 2. Driven to succeed and exceed expectations.

Soft Skills: 1. Strong planning and organizational skills. 2. Effective time management abilities.

Benefits: 1. Paid overtime opportunities. 2. Remote work flexibility. 3. Retirement plan options.

Working Environment: At CIBC, we value creativity and innovation. Our supportive culture encourages employees to share fresh ideas and find inventive solutions to challenges. Join our team and be a part of a dynamic and forward-thinking organization.

Equal Opportunity Statement: CIBC is an equal opportunity employer and is committed to diversity in the workplace. We encourage all qualified individuals, regardless of race, gender, religion, age, disability, or other protected status, to apply for this position.

Deadline to Apply: Interested candidates are encouraged to submit their application by April 27, 2024. Don't miss out on this opportunity to kickstart your career with a leading financial institution. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.