Call Center Officer - Remote Work

Job Description:

Honeywell International is seeking a Call Center Officer to join our team in Montreal, Quebec, CA. This is a part-time position at the Associate Level, with a requirement of 4 years of experience in a similar role. As a Call Center Officer, you will be responsible for providing exceptional customer service through phone and email communication. This position is remote, allowing you to work from the comfort of your own home.

Responsibilities: 1. Handle inbound and outbound calls to assist customers with inquiries, concerns, and issues. 2. Provide accurate and timely information to customers regarding products and services. 3. Maintain a high level of professionalism and customer service at all times. 4. Collaborate with team members to ensure customer satisfaction and resolution of issues. 5. Utilize company systems and tools effectively to document customer interactions and track progress. 6. Meet and exceed performance metrics and goals set by the company.

Requirements: 1. 4 years of experience in a call center or customer service role. 2. Excellent communication skills, both verbal and written. 3. Ability to work independently and as part of a team. 4. Proficiency in Microsoft Office and CRM software. 5. Strong attention to detail and problem-solving skills. 6. Dedicated and resilient personality traits. 7. Cooperativeness and leadership as soft skills.

Benefits: 1. Relocation allowance for eligible candidates. 2. Paid overtime for any additional hours worked. 3. Company transportation provided for on-site training or meetings.

Working Environment: At Honeywell International, our employees are encouraged to continuously learn and adapt to stay ahead in a rapidly changing world. We provide training and development opportunities to help you grow in your career.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Honeywell International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.