$1,950 - 2,800 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Macy's is seeking a motivated and energetic Call Center Representative to join our team on a part-time basis, working remotely from Vancouver, British Columbia, CA. As an Entry Level representative, you will be responsible for handling inbound and outbound customer calls, addressing inquiries, resolving customer issues, and providing exceptional customer service. This position offers the flexibility of remote work, company-provided equipment, and even free food!
Responsibilities: - Answering customer inquiries via phone calls in a professional and timely manner - Resolving customer complaints and issues efficiently and effectively - Providing product information and assistance with purchases - Upselling and cross-selling Macy's products and services - Documenting customer interactions and feedback in the company's CRM system - Collaborating with other team members to ensure a seamless customer experience - Adhering to company policies and procedures at all times
Requirements: - 1 year of experience in a customer service or call center role - Energetic and motivated personality with a positive attitude - Strong negotiation and innovation skills to adapt to different customer needs - Excellent communication and interpersonal skills - Ability to multitask and work well under pressure - Proficiency in using CRM systems and Microsoft Office Suite - High school diploma or equivalent
Equal Opportunity Statement: Macy's is an equal opportunity employer and is committed to creating a diverse and inclusive workforce. We value and respect all perspectives, backgrounds, and experiences, and are dedicated to providing equal opportunities for all employees.
If you meet the requirements and would like to join Macy's as a Call Center Representative, please apply before the deadline on July 12, 2024. We look forward to welcoming you to our team!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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