Chat Support Associate - Remote Work

Job Description:

Goldman Sachs Group is seeking a Chat Support Associate to join our team on a remote basis in Vancouver, British Columbia, Canada. This is a part-time, entry-level position that requires at least 1 year of experience in a similar role.

Responsibilities: - Provide exceptional customer support through chat for clients of Goldman Sachs Group - Assist customers with inquiries, technical issues, and product information - Collaborate with team members to ensure a seamless customer experience - Troubleshoot and resolve customer issues in a timely and efficient manner - Document customer interactions and feedback for analysis and improvement - Adapt to new processes, tools, and systems to enhance customer support

Requirements: - Reliable and resilient personality traits - Strong communication skills and ability to work in a team environment - Creativity in problem-solving and thinking outside the box - Proficiency in using chat support platforms and technology - Ability to thrive in an energetic and rapidly evolving work setting - Knowledge of financial products and services is a plus

Benefits: - Profit sharing - Dental insurance - Disability insurance

Equal Opportunity Statement: Goldman Sachs Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

If you meet the requirements and are interested in joining our team as a Chat Support Associate, please apply by the deadline of May 11, 2024. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.