Chat Support Specialist - Remote Work

Job Description:

Ingredion is seeking a Chat Support Specialist to join our team on a part-time, remote basis in Montreal, Quebec. As an Entry Level position, this role is perfect for individuals looking to gain experience in customer service and support within a dynamic and growing company.

Responsibilities: 1. Provide timely and accurate responses to customer inquiries via chat support. 2. Assist customers with product information, troubleshooting, and order processing. 3. Collaborate with other teams to ensure seamless customer experience. 4. Maintain a high level of customer satisfaction through effective communication and problem-solving. 5. Keep detailed records of customer interactions and feedback.

Requirements: 1. No prior experience required, but a willingness to learn and grow in a fast-paced environment. 2. Resilient and hardworking attitude to handle challenging customer interactions. 3. Strong project management skills to effectively prioritize and manage tasks. 4. Ability to present information clearly and professionally in written communication. 5. Must have access to a reliable internet connection and a quiet workspace for remote work.

Personality Traits: 1. Resilient 2. Hardworking

Soft Skills: 1. Project Management 2. Presentation

Benefits: 1. Gym membership 2. Training & professional development opportunities 3. Life insurance coverage

Working Environment: Ingredion recognizes and rewards employees based on performance and merit, creating a supportive and motivating work environment.

Equal Opportunity Statement: Ingredion is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: June 29, 2024

Join Ingredion and kickstart your career in customer support today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.