Client Service Assistant - Remote Work

Job Description:

Campbell Soup is seeking a skilled and dedicated Client Service Assistant to join our team on a part-time, remote basis in Toronto, Ontario, CA. As an Entry Level position, we are looking for candidates with at least 1 year of experience in a similar role who possess the drive to succeed and excel in a fast-paced environment.

Responsibilities: - Providing exceptional customer service to clients through various channels of communication such as email, phone, and online chat - Assisting clients with product inquiries, order processing, and issue resolution - Collaborating with internal teams to ensure timely and accurate delivery of products and services to clients - Maintaining up-to-date client records and information in the company database - Conducting market research and analysis to identify customer needs and preferences - Supporting the sales team with administrative tasks and data entry - Providing feedback on customer satisfaction and suggesting improvements to enhance the client experience

Requirements: - Independent and dedicated worker who can work efficiently in a remote setting - Excellent communication skills and ability to effectively interact with clients and colleagues - Strong organizational skills with the ability to prioritize tasks and meet deadlines - Proficiency in Microsoft Office Suite and CRM software - Strategic planning and problem-solving skills - Ability to cooperate and collaborate with team members to achieve common goals - Prior experience in customer service or a related field is preferred

Benefits: - Disability insurance - Paid overtime for hours worked beyond regular schedule - Training and professional development opportunities to enhance skills and knowledge

Working Environment: At Campbell Soup, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion, and we encourage all employees to contribute their unique perspectives and ideas to foster innovation and growth.

Equal Opportunity Statement: Campbell Soup is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive workplace where all employees feel valued, respected, and empowered to succeed.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.