Client Service Associate - Remote Work

Job Description: As a Client Service Associate at WEC Energy Group, you will be responsible for providing exceptional customer service to clients while working remotely from Toronto, Ontario. This part-time position at the Associate Level requires a minimum of 3 years of experience in a client-facing role.

Responsibilities: - Handle client inquiries and resolve issues in a timely and professional manner - Build and maintain strong relationships with clients to ensure client satisfaction - Assist clients with account management tasks, such as updating information and billing inquiries - Collaborate with internal teams to ensure clients' needs are met - Analyze client data to identify trends and opportunities for improvement

Requirements: - Resourceful and motivated individual - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite - Bachelor's degree in Business Administration or a related field

Personality traits: - Resourceful - Motivated

Soft skills: - Cooperation - Analysis

Benefits: - Free food - Training & professional development opportunities - Profit sharing

Working environment: At WEC Energy Group, we value continuous learning and adaptation to stay ahead in a rapidly changing world. As a Client Service Associate, you will have the opportunity to grow and develop your skills in a supportive and dynamic environment.

Equal Opportunity Statement: WEC Energy Group is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-04-09

If you meet the requirements and are excited about the opportunity to work as a Client Service Associate with WEC Energy Group, apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.