Client Service Representative - Remote Work

Job Description:

Terex is seeking a motivated and hardworking individual to join our team as a Client Service Representative, working remotely from Vancouver, British Columbia. As an entry-level position, no prior experience is required, making this an excellent opportunity for someone looking to kickstart their career in client service.

Responsibilities: - Communicate with clients through various channels such as phone, email, and chat to address their inquiries and provide assistance - Research and gather information to resolve client issues efficiently and effectively - Manage client projects to ensure deadlines are met and expectations are exceeded - Nurture relationships with clients to increase satisfaction and loyalty - Document all client interactions and maintain accurate records in our database - Collaborate with team members to continuously improve our service offerings - Meet or exceed performance metrics and goals set by management

Requirements: - High school diploma or equivalent - Strong communication skills, both written and verbal - Excellent research skills to gather information effectively - Basic project management skills to handle client projects efficiently - Ability to work independently and as part of a team - Proficiency in Microsoft Office and client management software - Hardworking and driven attitude to exceed expectations - Ability to work part-time hours remotely from Vancouver, British Columbia

Benefits: - Joining Bonus for successful candidates - Paid sick leave for all employees - Provided with necessary company equipment to work remotely

Working Environment: At Terex, we strive to nurture an entrepreneurial atmosphere, even within an established organization. You will have the opportunity to contribute innovative ideas and make a meaningful impact on our clients and team. We encourage a collaborative and supportive work environment where everyone's voice is valued.

Equal Opportunity Statement: Terex is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or any other protected category recognized by applicable laws.

Deadline to Apply: Interested candidates should submit their applications by May 18, 2024. Join us in providing excellent client service and growing your career with Terex!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.