Client Service Specialist - Remote Work

Job Description:

Guardian Life Ins. Co. of America is seeking a motivated and enthusiastic Client Service Specialist to join our team on a part-time basis, working remotely from Toronto, Ontario, CA. As an Entry Level position, no prior experience is required - we are looking for candidates who are independent, adaptable, creative, and have natural leadership abilities.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and other communication channels - Handle client inquiries, concerns, and complaints in a professional and timely manner - Assist clients with account management, policy inquiries, and general insurance-related questions - Collaborate with team members to ensure client satisfaction and retention - Maintain accurate and up-to-date client records in our CRM system - Stay informed on industry trends and updates to best serve our clients - Participate in training and professional development opportunities provided by the company

Requirements: - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Excellent problem-solving and decision-making abilities - Creativity and a proactive approach to client service - Natural leadership qualities to guide clients through complex issues - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required, degree in a related field preferred

Benefits: - Visa sponsorship for eligible candidates - Retirement plan options - Ongoing training and professional development opportunities - Remote work environment that fosters creativity and motivation

Equal Opportunity Statement: Guardian Life Ins. Co. of America is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

Deadline to apply: May 11, 2024

If you are looking to start your career in the insurance industry and thrive in a remote work environment that encourages growth and development, apply now to join our team as a Client Service Specialist. We look forward to welcoming you to the Guardian Life family!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.