Client Support Associate - Remote Work

Packaging Corp. of America is seeking a Client Support Associate to join our team on a remote part-time basis in Vancouver, British Columbia, CA. This is an entry-level position suitable for individuals with at least 1 year of experience in customer service or a related field.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and online chat - Assist clients with product inquiries, orders, and issue resolution - Maintain accurate and up-to-date client records in the database - Collaborate with internal teams to ensure client needs are met in a timely manner - Identify opportunities for process improvement to enhance the client experience - Contribute to a positive team environment and work collaboratively with colleagues

Requirements: - Confident and energetic personality - Strong problem-solving skills - High emotional intelligence - Excellent communication skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required; post-secondary education preferred

Benefits: - Gym membership - Training and professional development opportunities - Remote work flexibility

Working Environment: At Packaging Corp. of America, we prioritize employee well-being through health and wellness initiatives. Our team is committed to creating a supportive and inclusive work environment where everyone can thrive.

Deadline to Apply: Don't miss the chance to join our team! The deadline to apply for the Client Support Associate position is May 16, 2024.

Equal Opportunity Statement: Packaging Corp. of America is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.