Client Support Specialist - Remote Work

Job Description:

We are seeking a motivated and enthusiastic Client Support Specialist to join our team at PNC Financial Services Group. This is a part-time, entry-level position with the opportunity for remote work based in Toronto, Ontario, CA. The successful candidate will have at least 1 year of experience in a customer service or support role.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist clients with account inquiries, technical issues, and general questions - Educate clients on our products and services - Troubleshoot and resolve customer issues in a timely and professional manner - Collaborate with team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions

Requirements: - Energetic and confident personality - Strong communication skills - Creativity and problem-solving abilities - Excellent planning and organizational skills - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office applications - Availability to work evenings and weekends as needed

Benefits: - Parental leave - Profit sharing - Paid Time Off (PTO)

Working Environment: At PNC Financial Services Group, we are dedicated to understanding and exceeding customer expectations. Our team works collaboratively to ensure that every client receives the high-quality support they deserve.

Equal Opportunity Statement: PNC Financial Services Group is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applications from candidates of all backgrounds and strive to create a workplace where everyone feels valued and respected.

Deadline to Apply: May 29, 2024.

If you meet the requirements and are ready to take on a new challenge in client support, we encourage you to apply for this exciting opportunity with PNC Financial Services Group. Join our team and help us deliver exceptional service to our valued clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.