Contact Center Associate - Remote Work

Job Description:

Live Nation Entertainment is looking for motivated and hardworking individuals to join our team as Contact Center Associates for remote work in Montreal, Quebec. As an entry-level position, no prior experience is required, making this a great opportunity for those looking to start their career in the entertainment industry.

Responsibilities: - Handle incoming calls and emails from customers regarding ticket purchases, event information, and general inquiries - Provide exceptional customer service by resolving issues in a timely and professional manner - Utilize communication skills to effectively interact with customers and provide accurate information - Assist with data entry and maintaining customer records in the CRM system - Collaborate with team members to ensure a cohesive and efficient workflow - Participate in training sessions to stay updated on company policies and procedures - Contribute to corporate social responsibility initiatives that give back to the community

Requirements: - Must be motivated and hardworking with a positive attitude - Strong people management skills and the ability to communicate effectively with customers - Proficient in using computer systems and navigating online platforms - Ability to work independently and prioritize tasks in a fast-paced environment - Flexibility to work part-time hours with the possibility of paid overtime - High school diploma or equivalent

Benefits: - Paid overtime for extra hours worked - Travel and spending expenses for company-related events - Free food provided during work hours - Opportunity to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement: Live Nation Entertainment is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply, regardless of race, gender, age, religion, sexual orientation, or disability status.

Deadline to apply: May 14, 2024

If you are a self-motivated individual with great communication skills and a passion for customer service, we would love to hear from you. Apply now to join our team and embark on an exciting career in the entertainment industry!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.