Customer Care Associate - Remote Work

Job Description:

Arrow Electronics is seeking a dedicated and hardworking Customer Care Associate to join our team on a remote part-time basis. This entry-level position is perfect for individuals with at least 1 year of experience in customer service who are confident in their abilities to provide excellent support to our clients. The ideal candidate will possess strong planning and strategic planning skills, ensuring that customer inquiries are handled efficiently and effectively.

Responsibilities: - Respond to customer inquiries via phone, email, or chat in a professional and timely manner - Assist customers with product information, order status, and issue resolution - Work closely with sales and logistics teams to ensure customer satisfaction - Maintain accurate records of interactions and transactions - Follow up with customers to ensure their questions or concerns have been resolved - Participate in training and development opportunities to improve customer service skills - Uphold the highest standards of ethical conduct and integrity in all interactions with customers

Requirements: - 1 year of experience in customer service or a related field - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM systems - Hardworking attitude and willingness to learn - Confident in handling challenging situations with customers - Planning and strategic planning skills to effectively prioritize tasks

Benefits: - Free accommodation for remote work - Paid Time Off (PTO) for part-time employees - Paid overtime opportunities for busy periods

Equal Opportunity Statement: Arrow Electronics is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome and encourage applications from individuals of all backgrounds and experiences.

Deadline to Apply: July 6, 2024 If you meet the requirements and are ready to provide exceptional customer care from the comfort of your own home, we invite you to apply for the Customer Care Associate position at Arrow Electronics today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.