Customer Care Specialist - Remote Work

Job Description:

Thomson Reuters is seeking a motivated and reliable Customer Care Specialist to join our team on a remote basis in Toronto, Ontario, CA. This is a part-time entry-level position with no prior experience required.

Responsibilities: - Provide exceptional customer service via phone, email, and chat - Resolve customer inquiries and issues in a timely and professional manner - Conduct research and problem-solving to meet customer needs - Document customer interactions and maintain accurate records - Collaborate with other departments to ensure customer satisfaction - Utilize persuasion skills to promote products and services to customers - Assist with strategic planning to improve customer care processes - Participate in training and development programs to enhance skills and knowledge

Requirements: - Motivated individual with a strong work ethic - Reliable with excellent communication skills - Ability to work independently and as part of a team - Persuasion skills to effectively communicate and promote products - Strategic planning abilities to contribute to improving customer care processes

Benefits: - Joining Bonus for successful candidates - Retirement plan options - Travel and spending expenses covered for essential business trips

Working Environment: Thomson Reuters is a company that transcends borders, promoting collaboration on a global scale. Our diverse and inclusive work environment values teamwork, innovation, and professional growth.

Equal Opportunity Statement: Thomson Reuters is an equal opportunity employer and we welcome applications from all qualified individuals, regardless of race, gender, age, sexual orientation, religion, or disability. We are committed to creating a diverse and inclusive workplace for all employees.

Deadline to apply: May 6, 2024

If you are a motivated and reliable individual with a passion for providing exceptional customer care, we encourage you to apply for the Customer Care Specialist position at Thomson Reuters. Join our team and be a part of a global company that values collaboration, innovation, and professional growth.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.