Customer Service Assistant - Remote Work

Position: Customer Service Assistant - Remote Work

Company: Computer Sciences

Location: Vancouver, British Columbia, CA

Job Type: Part-time

Seniority: Associate Level

Years of Experience: 3

Company Background: Computer Sciences is a leading technology company that specializes in providing innovative solutions to clients worldwide. With a global presence, we are committed to promoting collaboration and diversity in our working environment.

Job Responsibilities: - Respond to customer inquiries via phone, email, and online chat in a timely and professional manner - Assist customers with troubleshooting technical issues and provide solutions - Process orders, returns, and exchanges efficiently and accurately - Maintain a high level of customer satisfaction by ensuring all customer needs are met - Collaborate with other team members to address customer concerns and improve processes - Keep detailed records of customer interactions and transactions

Requirements: - 3 years of customer service experience - Adaptable and energetic personality traits - Strong decision-making and negotiation skills (soft skills) - Excellent communication skills, both written and verbal - Proficient in Microsoft Office and CRM software - Ability to work independently and in a team environment - High school diploma or equivalent

Benefits: - Travel and spending expenses provided - Company equipment for remote work - Medical coverage

Equal Opportunity Statement: Computer Sciences is an equal opportunity employer and does not discriminate on the basis of race, gender, age, sexual orientation, or disability. We welcome applicants from diverse backgrounds to apply for this position.

Application Deadline: July 3, 2024

If you meet the requirements and are looking to join a dynamic and innovative team, we encourage you to apply for the Customer Service Assistant position at Computer Sciences. Join us in shaping the future of technology and customer service on a global scale.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.