Customer Service Specialist - Remote Work

Job Description:

Hormel Foods is seeking a Customer Service Specialist to join our team in Toronto, Ontario. This position is remote and part-time, at the Associate Level, requiring a minimum of 2 years of experience in customer service. The ideal candidate will be energetic and confident, with strong research and emotional intelligence skills.

Responsibilities: - Provide exceptional customer service through phone, email, and chat channels - Resolve customer inquiries and issues in a timely and professional manner - Conduct thorough research to answer customer questions and provide accurate information - Demonstrate empathy and emotional intelligence when dealing with challenging customer situations - Work collaboratively with other team members to ensure customer satisfaction - Meet and exceed customer service goals and KPIs

Requirements: - Minimum of 2 years of customer service experience - Energetic and confident personality traits - Strong research and emotional intelligence skills - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Retirement plan - Company transportation - Training & professional development opportunities - Cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs

Equal Opportunity Statement: Hormel Foods is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to apply: May 24, 2024

If you meet the requirements and are ready to join a dynamic team that values customer service excellence, apply now to become a Customer Service Specialist at Hormel Foods!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.