Customer Support Assistant - Remote Work

Veritiv, a leading global provider of packaging, print and facility solutions, is seeking a part-time Customer Support Assistant to join our team in Toronto, Ontario. This is a remote work position at the Associate Level, ideal for individuals with at least 2 years of experience in customer support.

As a Customer Support Assistant at Veritiv, you will be responsible for providing timely and effective support to our clients, ensuring their satisfaction and building long-lasting relationships. Your duties will include responding to customer inquiries via phone, email, and chat, troubleshooting issues, processing orders, and maintaining accurate records in our CRM system. Additionally, you will collaborate with cross-functional teams to address customer needs and improve our overall service delivery.

To excel in this role, you must be resourceful and hardworking, with exceptional analytical skills and strong time management abilities. You should have a passion for customer service and a drive to exceed expectations. Excellent communication skills and a customer-focused mindset are essential for success in this position.

Veritiv offers a competitive benefits package, including employee discounts, dental insurance, and travel & spending expenses. We promote a supportive working environment that prioritizes work-life balance and employee well-being.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. The deadline to submit your application is June 1, 2024. Don't miss this opportunity to join a dynamic team and make a positive impact on our customers' experiences. Apply now and take the next step in your career with Veritiv!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.