Customer Support Associate - Remote Work

Genworth Financial is seeking a part-time Customer Support Associate to join our team in Montreal, Quebec. This position is remote, offering the flexibility to work from the comfort of your own home. As an Associate Level role, we are looking for individuals with at least 3 years of experience in customer support or a related field.

As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients. This includes answering inquiries via phone, email, and chat, resolving customer issues efficiently and effectively, and maintaining a high level of customer satisfaction. You will also be required to escalate complex issues to the appropriate team members and follow up with customers to ensure their concerns are addressed.

The ideal candidate for this role will be resilient and driven, with a strong commitment to delivering top-notch customer service. Additionally, candidates should possess excellent people management skills and a creative approach to problem-solving.

Benefits of working at Genworth Financial include company-provided equipment, dental insurance, and a retirement plan. Our working environment encourages a spirit of exploration and taking calculated risks for growth.

If you possess the required experience and skills, we encourage you to apply for this position by the deadline on June 29, 2024.

Equal Opportunity Statement: Genworth Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.