Customer Support Representative - Remote Work

Job Description:

Toyota Motor Manufacturing Canada is seeking a passionate and confident Customer Support Representative to join our team on a part-time, remote basis. As an entry-level position, no prior experience is required, but a strong work ethic and a commitment to providing exceptional customer service are a must.

Responsibilities: - Responding to customer inquiries via phone, email, and chat in a timely and professional manner - Resolving customer issues and complaints with empathy and efficiency - Providing product information and assistance to customers - Maintaining accurate records of customer interactions and transactions - Collaborating with other team members to ensure a seamless customer experience - Keeping up-to-date on product knowledge and company policies - Participating in training and professional development opportunities as required

Requirements: - Passion for customer service and helping others - Confidence in communicating with customers and colleagues - Excellent time management skills to prioritize tasks effectively - Strong written and verbal communication skills - Ability to work independently and as part of a team - Access to a quiet workspace and reliable internet connection - High school diploma or equivalent - Must be based in Vancouver, British Columbia, CA

Benefits: - Paid sick leave - Company-provided equipment - Opportunities for advancement within the company - Company transportation options for in-person meetings or events

Working Environment: At Toyota Motor Manufacturing Canada, we thrive in an environment that embraces and navigates change seamlessly. We are constantly evolving to meet the needs of our customers and provide the best possible experiences for all stakeholders.

Equal Opportunity Statement: Toyota Motor Manufacturing Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to Apply: July 13, 2024

If you are a reliable and dedicated individual who is passionate about customer service, we encourage you to apply for this exciting opportunity with Toyota Motor Manufacturing Canada. Join us in shaping the future of automotive excellence.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.