Customer Support Specialist - Remote Work

Job Description:

We are looking for a dedicated Customer Support Specialist to join our team at Best Buy. This is a remote work position based in Vancouver, British Columbia, CA. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service to our clients.

Responsibilities: - Respond to customer inquiries via phone, email, and chat - Provide product information and troubleshooting assistance - Resolve customer complaints in a timely and professional manner - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Stay up to date on product knowledge and company policies - Provide feedback to management on customer trends and issues

Requirements: - 4 years of experience in customer service or a related field - Energetic and driven attitude - Excellent communication and persuasion skills - Ability to think creatively and innovate solutions - Strong problem-solving skills - Proficiency in Microsoft Office and CRM systems - High school diploma or equivalent

Benefits: - Company transportation for remote work - Paid Time Off (PTO) - Paid overtime opportunities

Working Environment: At Best Buy, we encourage our employees to embrace creativity and think outside the box. We value fresh ideas and inventive solutions that help us better serve our customers.

Deadline to apply: June 1, 2024

Equal Opportunity Statement: Best Buy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating an inclusive and diverse work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.