Live Chat Representative - Remote Work

Job Description:

We are looking for a motivated Live Chat Representative to join our team at Priceline Group as a remote worker based in Montreal, Quebec, Canada. This part-time entry-level position does not require any previous experience, making it an excellent opportunity for those looking to start their career in customer service.

Responsibilities: - Respond to customer inquiries and provide support through live chat - Assist customers with booking travel accommodations, answering questions, and addressing concerns - Utilize emotional intelligence to empathize with customers and provide personalized solutions - Collaborate with team members to ensure a seamless customer experience - Maintain thorough knowledge of company products and services to provide accurate information to customers - Meet or exceed performance metrics related to response times, customer satisfaction, and resolution rates - Contribute to a positive and inclusive working environment by participating in corporate social responsibility initiatives

Requirements: - Energetic and resourceful attitude - Strong communication skills, both written and verbal - Ability to work well in a team environment - Basic computer skills and familiarity with live chat platforms - High school diploma or equivalent required - Ability to work a flexible schedule, including evenings and weekends

Benefits: - Relocation allowance for remote workers - Life insurance coverage - Gym membership discount - Opportunities for personal and professional growth within the company

Equal Opportunity Statement: Priceline Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: June 25, 2024

If you are a customer service-oriented individual with a passion for travel and helping others, we encourage you to apply to join our dynamic team as a Live Chat Representative in Montreal, Quebec, Canada.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.