Account Support Associate

Job Description:

Advance Auto Parts is seeking a detail-oriented and customer-focused Account Support Associate to join our team in Vancouver, British Columbia. As an Associate Level position, the ideal candidate will have at least 2 years of experience in account support or a related field.

Responsibilities: - Provide exceptional customer service and support to key accounts - Manage and maintain customer accounts, including order processing, returns, and invoice resolution - Collaborate with the sales team to identify opportunities for account growth and retention - Assist with the development of sales materials and presentations - Conduct market research and analysis to identify trends and opportunities - Assist with training and onboarding new team members - Handle any ad-hoc projects or tasks as assigned

Requirements: - Resourceful and hardworking individual with a strong attention to detail - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Adaptability to change and willingness to innovate - Proficient in Microsoft Office Suite and CRM software - Experience in the automotive industry is a plus

Benefits: - Remote work flexibility - Employee discounts on Advance Auto Parts products - Paid Time Off (PTO) for part-time employees

Working Environment: Advance Auto Parts provides a flexible and dynamic work environment that encourages innovation and creativity. Our team is adaptive to change and works efficiently to meet deadlines and exceed customer expectations.

Deadline to Apply: May 8, 2024

Equal Opportunity Statement: Advance Auto Parts is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants regardless of race, gender, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.