Account Support Associate - Work from home

We are looking for a motivated and detail-oriented Account Support Associate to join our team at DHL. This is a part-time, entry-level position that offers the flexibility of working from home in Toronto, Ontario, Canada.

As an Account Support Associate, your responsibilities will include: - Providing excellent customer service by responding to inquiries and resolving issues in a timely manner - Assisting with account management tasks such as processing orders, updating customer information, and generating reports - Collaborating with team members to ensure smooth operations and deliver high-quality service to clients - Conducting research and analysis to support account management initiatives - Maintaining accurate records and documentation for all customer interactions

The ideal candidate for this role will possess the following requirements: - 1 year of experience in a customer service or administrative role - Ability to work independently and demonstrate adaptability in a fast-paced environment - Strong teamwork skills and a keen attention to detail - Excellent written and verbal communication skills - Proficiency in Microsoft Office suite and CRM software

In addition to a competitive salary, this position offers benefits such as free accommodation, vision insurance, and remote work flexibility. At DHL, we value ongoing learning and development and actively encourage our employees to grow both personally and professionally.

We are committed to providing equal opportunities to all qualified candidates and welcome applications from individuals of all backgrounds.

If you are a driven and customer-focused individual looking to kickstart your career in account support, we would love to hear from you. The deadline to apply for this position is May 18, 2024. Apply now to join our dynamic team at DHL!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.