Account Support Associate - Work from home

The Account Support Associate will be responsible for providing excellent support to Gap's account management team, assisting with various administrative tasks, managing account inquiries, and ensuring customer satisfaction. This role will require strong organizational skills, attention to detail, and the ability to effectively communicate with both internal and external stakeholders.

Responsibilities: - Provide account management support by assisting with order processing, invoicing, and payment processing - Handle customer inquiries and issues, ensuring prompt and satisfactory resolution - Maintain accurate records and documentation related to accounts - Monitor account activity and generate reports as needed - Collaborate with the account management team to identify opportunities for improvement and growth - Assist with special projects and initiatives as assigned - Adhere to company policies and procedures at all times

Requirements: - 2 years of experience in a similar role - Energetic and motivated individual with strong interpersonal skills - Ability to manage multiple tasks and prioritize effectively - Proficiency with Microsoft Office suite, particularly Excel - Excellent analytical and problem-solving skills - Strong written and verbal communication skills - Ability to work independently and as part of a team - Bachelor's degree in Business Administration or related field preferred

Benefits: - Joining bonus - Opportunities for training and professional development - Remote work flexibility - Committed to environmental responsibility and sustainable practices in the working environment

Equal Opportunity Statement: Gap is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.