Account Support Manager

Job Description:

The Account Support Manager at Raytheon in Montreal, Quebec will be responsible for managing and supporting key client accounts to ensure customer satisfaction and retention. The ideal candidate will have at least 6 years of experience in a similar role and will possess a strong work ethic and a drive to succeed. This is a part-time position at a mid-to-senior level, requiring a high level of professionalism and attention to detail.

Responsibilities: - Develop and maintain relationships with key client accounts - Act as the main point of contact for clients, addressing their needs and concerns in a timely and effective manner - Collaborate with internal teams to ensure client satisfaction and project success - Provide support and guidance to clients throughout the customer lifecycle - Manage account renewal processes and identify upsell opportunities - Analyze client feedback and implement strategies to improve customer experience - Stay up-to-date on industry trends and best practices - Work closely with the sales team to achieve revenue targets

Requirements: - Bachelor's degree in Business Administration or a related field - 6+ years of experience in an account management or customer support role - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Proven track record of exceeding customer expectations and driving customer retention - Proficiency in Microsoft Office suite and CRM software - Driven and hardworking personality traits - Strong teamwork and innovation skills

Benefits: - Medical coverage - Vision insurance - Company equipment - Professional development opportunities

Working Environment: The Account Support Manager will thrive in an energetic and rapidly evolving work setting at Raytheon's Montreal office. The company values collaboration, innovation, and continuous improvement.

Equal Opportunity Statement: Raytheon is an equal opportunity employer and is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: April 26, 2024.

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.