Account Support Manager

Job Description:

Publix Super Markets is seeking a highly experienced and motivated Account Support Manager to join our team in Montreal, Quebec. As a part-time Account Support Manager, you will be responsible for managing a portfolio of key customer accounts and providing exceptional support to ensure their satisfaction and continued partnership with the company.

Responsibilities: - Build and maintain strong relationships with key customer accounts, serving as the main point of contact for any inquiries or issues. - Develop a deep understanding of each customer's business needs and goals in order to provide tailored support and solutions. - Monitor account performance and analyze data to identify opportunities for growth and improvement. - Collaborate with internal teams, including sales, marketing, and product development, to develop strategies to meet customer needs and drive revenue growth. - Provide regular updates and reports to management on account status, performance, and opportunities. - Proactively address any customer concerns or issues to ensure high levels of satisfaction and retention. - Stay current on industry trends and customer preferences to anticipate future needs and opportunities.

Requirements: - Bachelor's degree in business, marketing, or a related field. - Minimum of 6 years of experience in account management or customer support. - Strong analytical skills and problem-solving abilities. - Excellent communication and interpersonal skills. - Independent and adaptable, with the ability to thrive in a fast-paced and dynamic environment. - Experience working with large-scale accounts or in a retail environment is a plus.

Benefits: - Travel opportunities to visit key customer accounts and attend industry events. - Medical coverage to ensure your well-being and peace of mind. - Life insurance to provide financial security for you and your loved ones.

Working Environment: At Publix Super Markets, we strive to cultivate leaders who foster inclusivity and mentorship. Our team is committed to creating a positive and collaborative working environment where everyone has the opportunity to succeed and grow.

Equal Opportunity Statement: Publix Super Markets is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or any other protected class. All qualified applicants will receive consideration for employment without regard to their individual backgrounds and characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.