Account Support Manager - Work from home

Job Description:

Philip Morris International is seeking a part-time Account Support Manager to work from home in Montreal, Quebec, Canada. This position is ideal for individuals at the mid-to-senior level with at least 6 years of experience in account management and support. The Account Support Manager will be responsible for maintaining and growing existing client relationships, providing exceptional customer service, and supporting the sales team in achieving their targets.

Responsibilities: - Develop and maintain strong relationships with clients to ensure their needs are met and issues are resolved promptly - Collaborate with the sales team to strategize on account growth opportunities - Provide product and service information to clients and address any inquiries or concerns - Monitor account performance and prepare regular reports for senior management - Work closely with internal teams to ensure timely and accurate delivery of services - Identify opportunities for process improvements and implement best practices - Stay up to date on industry trends and developments to better serve clients

Requirements: - 6+ years of experience in account management or customer support - Strong communication and interpersonal skills - Proven track record of meeting and exceeding sales targets - Excellent organizational and time management skills - Adaptable and dedicated personality traits - Creativity and teamwork as important soft skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software - Bachelor's degree in business administration or related field preferred

Benefits: - Parental leave - Dental insurance - Life insurance

Working Environment: At Philip Morris International, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where every individual is valued and respected. We believe in fostering a supportive and collaborative work environment where employees can thrive and grow professionally.

Deadline to Apply: May 7, 2024

Equal Opportunity Statement: Philip Morris International is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. We welcome and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.