Remote Account Support Officer

Job Description:

Cognizant Technology Solutions is seeking a Remote Account Support Officer to join our team in Toronto, Ontario. This part-time role at the Associate Level requires a minimum of 2 years of experience in a similar role. We are looking for a passionate and hardworking individual with strong decision-making skills and adaptability.

Responsibilities: - Provide remote account support to clients, assisting with account management tasks and resolving any issues that arise - Communicate with clients via phone, email, and video calls to address inquiries and provide solutions - Ensure accurate and timely processing of client requests and transactions - Collaborate with internal teams to coordinate efforts and deliver exceptional service to clients - Maintain up-to-date knowledge of product offerings and industry trends to best serve client needs - Contribute to the continuous improvement of processes and tools used for account support

Requirements: - 2+ years of experience in a similar role - Bachelor's degree in Business, Finance, or related field preferred - Excellent communication and interpersonal skills - Strong decision-making abilities and adaptability in a fast-paced environment - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and prioritize tasks effectively

Benefits: - Medical coverage - Retirement plan - Disability insurance

Working Environment: At Cognizant Technology Solutions, we are committed to paving the way for diversity and inclusivity, creating a culture of belonging where all employees feel valued and supported in their professional growth. We strive to foster an environment where everyone can thrive and contribute to our success.

Deadline to apply: July 3, 2024

Equal Opportunity Statement: Cognizant Technology Solutions is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all individuals are respected and valued for their unique contributions.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.