Account Support Specialist

Casey’s General Stores is seeking a part-time Account Support Specialist to join our team in Montreal, Quebec, CA. As an Associate Level position, we are looking for someone with at least 3 years of experience in a similar role.

Responsibilities: - Provide support to the account management team by handling administrative tasks, managing client accounts, and ensuring customer satisfaction. - Communicate with clients via phone, email, and in-person to address any inquiries or issues. - Assist in creating and maintaining client contracts, agreements, and other documentation. - Collaborate with the sales team to identify opportunities for account growth and upselling. - Monitor key performance indicators and report on account performance to management. - Handle billing and invoicing for clients, ensuring accuracy and timeliness. - Work closely with internal departments such as finance, marketing, and operations to ensure seamless account management.

Requirements: - Confident and adaptable personality traits are essential for success in this role. - Strong cooperation and adaptability skills are required to work effectively within a team. - Excellent communication and interpersonal skills. - Proven experience in customer service or account management. - Proficiency in Microsoft Office Suite and CRM software. - Knowledge of accounting principles and practices. - Bachelor’s degree in business or a related field is preferred.

Benefits: - Life insurance policy - Visa sponsorship for eligible candidates - Travel and spending expenses covered for work-related activities

Working environment: At Casey’s General Stores, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We encourage our employees to think creatively, take ownership of their work, and drive innovation.

Equal opportunity statement: Casey’s General Stores is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workplace where all employees are treated with respect and have equal opportunities for advancement.

Deadline to apply: 2024-04-09

If you meet the qualifications and are excited about the opportunity to join our team as an Account Support Specialist at Casey’s General Stores, we encourage you to apply before the deadline. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.