Remote Call Center Assistant

We are currently seeking a passionate and resourceful Remote Call Center Assistant to join our team at Travelers Cos. in Vancouver, British Columbia, Canada. This part-time entry-level position does not require any previous experience and is ideal for individuals looking to gain valuable skills in the customer service industry.

Responsibilities: 1. Answer incoming calls and assist customers with inquiries about travel insurance policies 2. Provide excellent customer service by addressing customer concerns and resolving issues in a timely and efficient manner 3. Input customer information accurately into our database system 4. Collaborate with team members to ensure a seamless customer experience 5. Follow company guidelines and protocols to maintain compliance and quality standards

Requirements: 1. Strong attention to detail to accurately input and manage customer information 2. Ability to work well in a team environment and communicate effectively with colleagues 3. Passion for helping others and providing exceptional customer service 4. Resourceful problem-solving skills to address customer inquiries and resolve issues 5. Comfortable working in a remote call center environment and using virtual communication tools

Benefits: 1. Joining Bonus for new employees 2. Employee discounts on travel insurance products 3. Medical coverage for part-time employees 4. Recognize and reward system based on performance and merit

Equal Opportunity Statement: Travelers Cos. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: May 6, 2024

If you are a motivated individual with a passion for customer service and a desire to work in a dynamic remote call center environment, we encourage you to apply for the Remote Call Center Assistant position at Travelers Cos. in Vancouver, BC.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.