Remote Call Center Specialist

Job Description:

We are looking for a Remote Call Center Specialist to join our team at Wyndham Worldwide in Toronto, Ontario, Canada. This part-time, entry-level position requires at least 1 year of experience in a customer service-related role. The ideal candidate will be hardworking and adaptable, able to handle a fast-paced work environment and provide excellent customer service to our clients.

Responsibilities: - Handle incoming calls from customers with professionalism and excellent communication skills - Provide accurate information and assistance to customers with their inquiries or concerns - Maintain a high level of customer satisfaction through effective communication and problem-solving skills - Meet productivity and quality standards set by the company - Collaborate with team members and supervisors to improve processes and achieve team goals - Utilize project management skills to prioritize and manage tasks effectively - Make presentations to clients when required - Attend training sessions and professional development opportunities provided by the company

Requirements: - 1 year of experience in a customer service or call center role - Strong communication skills, both written and verbal - Ability to work independently and as part of a team - Proficient in using computer software and systems - Hardworking and adaptable to changing circumstances - Ability to manage projects effectively and meet deadlines - Presentation skills to effectively communicate information to customers - High school diploma or equivalent

Benefits: - Company-provided equipment for remote work - Profit-sharing opportunities - Training and professional development opportunities to enhance skills and career growth

Working Environment: At Wyndham Worldwide, we promote equality and fairness for all employees. We strive to create a supportive and inclusive work environment where each employee can thrive and reach their full potential.

Equal Opportunity Statement: Wyndham Worldwide is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We encourage diversity and welcome applications from all qualified individuals.

Deadline to apply: May 1, 2024

If you meet the requirements and are looking to join a dynamic team in a remote customer service role, we encourage you to apply for the Remote Call Center Specialist position at Wyndham Worldwide. We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.